Question 1

What is an On-Ramp payment?

Accepted Answer

An On-Ramp payment converts traditional fiat currency (like USD, EUR, GBP) into cryptocurrency. You send us fiat from your bank account, we execute the trade, and transfer the crypto to your wallet — fast, secure, and built with compliance controls at every step.

Question 2

What is an Off-Ramp payment?

Accepted Answer

Off-Ramping is the reverse process — converting cryptocurrency back to fiat. You send us crypto from your wallet, we execute against the best available quote, and transfer fiat to your bank account.

Question 3

How fast are On-Ramp payments?

Accepted Answer

On-Ramp payments are processed quickly, typically within minutes once fiat is received. We leverage deep liquidity from tier-1 venues to ensure fast execution and competitive rates.

Question 4

How long do Off-Ramp payouts take?

Accepted Answer

Off-Ramp payouts vary by destination — typically same day up to two business days, depending on the chosen rail. We support SWIFT, SEPA and local payment rails, with faster processing on select corridors.

Question 5

What payment methods are supported for On-Ramping?

Accepted Answer

We support SWIFT, SEPA and local bank transfers in USD, EUR, GBP and CHF. Our flexible integration accommodates most institutional banking flows.

Question 6

What cryptocurrencies are supported?

Accepted Answer

We support USDT, USDC, BTC, ETH and EURC, plus further major assets on request. Our liquidity network ensures competitive rates across all supported assets.

Question 7

Who typically uses On-Ramp and Off-Ramp solutions?

Accepted Answer

Brokers, payment processors, exchanges, financial institutions and merchants — including high-risk verticals such as iGaming and forex — that need to convert between fiat and crypto at institutional volumes.

Question 8

How do I integrate with your API?

Accepted Answer

We are currently developing an API solution and it is on our roadmap. Today you can trade via the dashboard or directly with your desk contact, and our team will keep you updated as API access becomes available.

Question 9

What fees do you charge?

Accepted Answer

Pricing is flexible and volume-based. Contact our desk to receive a customized quote tailored to your corridors and expected monthly notional.

Frequently asked questions.

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